Friday, October 19, 2007

Toddler TV

Thank goodness for good old PBS. Curious George,Clifford, Super-Why, Big World, Sesame Street (ending with Elmo's World) Dragon Tales, Word World, and Barney. That has sadly been our lifeline the past few days. First, I was sick. You don't want me to go into that. Suffice it to say, don't eat raw cookie dough when baking if you don't first check the expiration date on your eggs. Then my internet was down and I spent, oh, the whole doggone morning on the phone with AT&T.
Calling utility companies and the like has moved into a new era. How we all hated talking to machines when they first replaced the human operators. If that was not bad enough, they added the menus where you have to press 1-5 depending on your need and jump through four thousand hoops before you can figure out how to get to a representative. Well, whoever came up with the latest deal where you have to 'verbalize a short response indicating your need' did not have children in the background making noise or a terrible ragweed allergy prompting them to clear their throat every few minutes. The machine replies repeatedly, "I am sorry, I did not understand your response. Let's try choosing from this list...blah, blah, blah..." This was only the beginning of my frustrating experience yesterday. To top it all off, when I finally did reach a real live person the first time, she 'accidentally' hung up on me while transferring me to another department. Now tell me why on earth I had to give them all the preliminary info if not to direct my call to the right place? Then, the second time I called and endured the machine to get to the real person, I finally got a guy who called himself "Bob". I must say I have never heard a "Bob" with that particular accent before, but whatever. I could understand the machine better than I could understand him. UGGGHHH. Like I said in the beginning, thank goodness for PBS so Coleman was too busy zoning in to hear my choice of words and tone especially when talking to the machine. (no one hears what you say then, right?)

So this morning I have lost time to make up for on the internet! Thanks PBS!

3 comments:

Lorren said...

I hate those automated deals, too. I just want to push zero and get on with it!

Star Molegraaf said...

You made my day with your comment on me being gorgeous--WOW- you are my new BFF!!

I too thank God daily for PBS, Disney, Nick Jr. etc...etc....

Greg and Joy Ryan said...

I second that-thanks PBS!